Frequently Asked Questions
Everything you need to know about shopping with BestShop.
What are your shipping times and costs?
We offer standard shipping within 3-5 business days. Shipping is free on all orders over $50, while a flat rate of $5.99 applies to smaller orders.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery progress.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original, unused condition with all packaging intact to qualify for a full refund.
Which payment methods do you accept?
BestShop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. We are working on expanding our delivery options to more countries soon.
How do I contact customer support?
Our support team is available via email at [email protected] or through our live chat feature from 9:00 AM to 5:00 PM EST, Monday through Friday.